Chems Hotel Marrakesh, Marrakesh

I stayed at this hotel during a particularly hot period when the air conditioning was a must. While the rooms had the necessary AC, unfortunately, the condition of the beds was a bit lacking, and there was no view from the room. Additionally, I experienced an issue where the AC grill unexpectedly fell on my shoulders, which was a bit alarming. On the positive side, the continuous air con was much appreciated during the scorching weather.

The hotel had mixed aspects with a nice location close to main attractions, but room amenities were lacking and the AC unit needed attention. Friendly staff at the reception were helpful, but their skills were limited. The dining experience had a good view, but there were only a few dishes available. Overall, an average stay with some ups and downs.

The hotel rooms were kept clean and had balconies with adjoining doors, but the view was obstructed, and the AC grill was falling on my shoulders due to continuous air conditioning needed in the 44-degree heat. The service from the front desk staff was friendly and helpful with requests but lacked knowledge in customer service. The location was convenient, close to the main attractions and within a short walk to most places of interest. The dining experience included a wide variety of options, including fish and chips, and the facilities were satisfactory.

The hotel offers a mix of positives and negatives. The rooms can be a bit problematic with no view, and the AC grille falling on my shoulders was bothersome. On the bright side, having a balcony with adjoining doors and a double bed was a plus. The continuous air conditioning was a necessity due to the scorching temperature of 44 degrees.

I had a mixed experience at this hotel. On the bright side, the rooms had a balcony with adjoining doors, and the continuous air conditioning was a lifesaver during the scorching temperatures reaching 44 degrees. However, being situated on top of the kitchen led to some noise disturbances. The hotel's location was a major plus, very close to the city center and main attractions, providing a sense of safety for a solo female traveler like myself, but the lack of proper customer service at the reception desk was a downside.